Introduction
By using our website (intoxtech.com) or any of our services, you agree to the terms of this Privacy Policy.
We value your privacy and are committed to handling your personal information responsibly, transparently, and in compliance with applicable data protection laws.
Who We Are
Intoxtech is a London-based technology company specialising in laptop and PC repairs, custom PC builds, and web design services.
If you have questions or concerns about how we handle your data, please contact us:
Email: info@intoxtech.com
Address: Suite RA01, 195-197 Wood Street, London, E17 3NU
Information We Collect
We may collect and process the following types of information:
- Information you provide directly:
Name, email address, phone number, company name (for business clients), device details (for repairs), and billing or payment details (if applicable). - Automatically collected information:
IP address, browser type, device type, pages visited, dates and times of visits, referral sources, cookies, and similar tracking technologies. - Information from third parties:
Data received from analytics providers, social media platforms, or integrations (e.g., if you contact us through an external form or plugin).
How We Use Your Information
We use your personal information to:
- Deliver and maintain our repair, custom build, and web design services.
- Process requests, bookings, quotes, and payments.
- Communicate with you regarding project progress, service updates, or support.
- Improve our website, services, and user experience.
- Send promotional updates or marketing communications (only if you’ve opted in).
- Comply with legal obligations and protect our rights or those of others.
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to enhance your browsing experience, analyse traffic, and support marketing activities.
You can adjust your browser settings to disable cookies, although this may affect certain website functionalities. For more details, please refer to our [Cookie Policy] (if applicable).
Sharing Your Information
We do not sell or rent your personal data. We may share information only when necessary with:
- Service providers that support our operations (e.g., hosting, analytics, payment processing, or communications).
- Regulatory and legal authorities when required to comply with the law or protect our legitimate interests.
- Business transfers, such as a merger or acquisition, where your data may be transferred under equivalent privacy safeguards.
International Data Transfers
If your personal information is transferred outside the UK or European Economic Area (EEA), we ensure that appropriate safeguards such as Standard Contractual Clauses are in place to protect your data.
Data Retention
We retain personal data only as long as necessary for the purposes described in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymised.
Your Rights
Depending on your location, you may have the right to:
- Access and obtain a copy of your personal data.
- Request correction or deletion of inaccurate information.
- Restrict or object to processing of your data.
- Withdraw consent at any time (where processing is based on consent).
- Request data portability, where applicable.
To exercise your rights, please contact info@intoxtech.com. We will respond within applicable legal timeframes.
Security
We implement appropriate technical and organisational measures to safeguard your data against unauthorised access, alteration, or loss. However, please note that no system is completely secure.
Children’s Privacy
Our website and services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us for prompt removal.
Updates to This Policy
We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly to stay informed.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:
Intoxtech
Email: info@intoxtech.com
Address: Suite RA01, 195-197 Wood Street, London, E17 3NU